Class Policies

Absence

Please notify your teacher in advance if you’ll be absent. Bear in mind that your absence affects not only your learning experience, but also your fellow classmates. If you miss 2 classes without explanation, we’ll be calling! If you miss more than 3, you’ll be ineligible to receive a completion certificate. We encourage classmates to partner up for mutual support. Contact the Education Coordinator if you need special assistance.

Drops

Please notify our Education Coordinator if you wish to drop a class. Please see our Sales Policies for information on refunds.

Canceling Class Days

Occasionally we must cancel class meeting due to teacher illness, weather emergencies, or other extraordinary circumstances. If we cancel class we’ll send an automated phone message to your mobile phone if provided, or your home phone. We will do our very best to let you know between 3:00-3:30pm.

Canceling Entire Class

While we very rarely cancel an entire class, we reserve the right to do so and will issue you a full refund. The main reasons for a class cancellation would be insufficient student registrations or a major problem with teacher scheduling.

Teacher Assignments

Generally you’ll see which teacher is assigned to a given class during registration, while we reserve the right to move teachers around to meet overall scheduling needs.